RCC is pleased to announce effective immediately, and in accordance with state and national guidelines, we have re-opened our clinics for patient care.
Governor Herbert announced effective May 1, elective surgery, stay at home, and PPE (personal protective equipment) use restrictions will be lifted. The American Society for Reproductive Medicine (ASRM) updated their COVID-19 position as of April 24 and acknowledged that dealing with this virus will be a long-term reality and that infertility treatment access needs to re-open. There are clear regional differences in COVID-19 cases and healthcare system capacity. ASRM is now advising REI practices to consider the specific circumstances of their region to determine when to re-open and also recommends using risk mitigation strategies to protect patients and staff in clinic.
RCC will re-open using a tiered plan as follows (subject to change based on government recommendations, patient volumes, and clinical needs):
Monday 4/27 9:00 am – 2:00 pm Sandy only (no IVF services)
Monday 5/4 9:00 am – 2:00 pm Sandy & Clearfield (no IVF services)
Monday 5/11 8:00 am – 4:00 pm Sandy & Clearfield (full services provided to patients)
Monday 6/1 8:00 am – 5:00 pm Sandy & Clearfield (full services provided to patients)
Our Pleasant Grove and Idaho Falls patients may continue care via telemed, however, these clinics will remain closed until further notice.
Although there have been no public advisories for women not to get pregnant during the pandemic, there may be potential risks so we will require patients to sign an informed consent in order to receive treatment at this time. Potential risks include:
- It is possible patients may contract COVID-19 at any public place, including at RCC, despite utilization of risk mitigation strategies.
- Potential for treatment cancellation due to COVID-19 exposure, infection or other issues such as unavailability of Personal Protective Equipment (PPE) or changes in regulations.
- There may be increased risk for pregnant women who contract COVID-19.
- There may be increased risk for pregnancies or children conceived during the pandemic or whose mothers have COVID-19.
Risk Mitigation Plan:
- Telemed/Phones will be used for all consultations with the physicians, nurse practitioner and nurses and for any discussions with billing our scheduling staff.
- Limited patient volumes will allow for appropriate social distancing.
- RCC physicians and teams will be physically separated to reduce exposure risk.
- Spouse/Partner, children, and additional family or friends will not be allowed in clinic. No exceptions.
- All patients and employees in clinic will be required to wear a mask. Patients should bring their own masks.
- Staff in direct contact with patients (< 6 ft apart) will wear face shields.
- All patients and staff spending time in clinic must download and use the Healthy Together app provided by the state to help monitor patient/staff health and to determine if COVID-19 testing is needed. Patients and staff are required to answer the following screening questions honestly on the Healthy Together Utah app just prior to entering the clinic:
- Are you (or anybody living at home with you) experiencing fever, cough, new or increased shortness of breath, decreased sense of smell or taste, sore or scratchy throat, muscle aches and pains, tired, headache, runny nose, loss of appetite, nausea, vomiting, diarrhea, joint pain, memory loss, or lightheadedness? If so, you will need to reschedule.
- Have you been in close contact with someone who tested positive for COVID-19 in the last two weeks? If yes, you will need to reschedule.
- Have you been tested for COVID-19? If the test was positive or pending, you will need to reschedule.
- Have you been in close contact with anybody who is sick in the past 2 weeks? If yes, you will probably need to reschedule.
- Have you, or somebody you have been in close contact with, returned from a trip in the past two weeks to a location that is high-risk for coronavirus? If so, you will need to reschedule.
- See healthytogetherutah.com for more information about this program. Please contact us if there are any concerns about this requirement.
Results from successful check in then need to be emailed to [email protected]. If unable to email, have the app ready to show staff when your temperature is taken outside of the clinic.
- Employees who show symptoms of illness or who have been in contact with anyone who is sick or who has traveled to a high-risk area are required to stay home. Staff able to work remotely to limit contact with co-workers and patients will continue to do so.
- RCC staff will continue strict clinic protocols for cleanliness and hand washing.
- Patients stay in their car and check in via cell phone by calling:
Sandy 801-878-8888 or Clearfield 801-784-5484
- When an exam room is available, our staff will call to invite the patient to meet at the front door of the clinic with their mask. A touch free thermometer will be used to confirm all who enter are fever free. Hand sanitizer will be used and then the patient will be escorted directly to an exam room. We ask patients to refrain from touching anything in the office as much as possible. Ideally, rest room facilities would be used at home prior to coming to the office.
- Payment will be collected over the phone or via patient portal to avoid contact.
- Upon check out, patients return to their car without stopping at the front desk. Future appointments will be scheduled by phone.
- In order to gain greater knowledge of COVID-19, RCC is participating in a research project headed by doctors at UC San Francisco. Patients are invited, but not required, to participate in this study which will help healthcare providers manage this virus efficiently and safely in the future.
We appreciate your understanding while we continue to comply with ASRM, federal, state and local mandates and recommendations due to COVID-19. We are grateful we can continue to serve our patients without further delay.
- Updated 4/27/20